Faq

1. How does my online image affect my brand?

   In today’s world comments about a product, company or image are inevitable; what makes the difference is the response. That response can also add to the customer perception. The Web can make or break an organisation or brand. It has a viral impact that magnifies any comments whether good or bad. Comments may be a deal-breaker or maker for any potential customer; a single poor or good review can have a dramatic effect on business or image.

   It is important for any client to be able to be able to track in a timely manner, understand, monitor and analyse these comments. With our services as well as tracking we will advise you on how best to respond: to minimise and deflect criticism or to exploit it positively.

2. Is it possible to have a demo of the service your offer?

   We can provide a demonstration of a web analysis. In consultation we will create a package that meets your needs, and tracks any comments in a timely, effective, efficient, and economical manner.

3. What sort of investment does an on-line reputation manager system require?

   The costs of a project depend on our level of engagement. The costs of our service are relatively low compared to the potential gains. After the initial consultations we monitor the web for you and deliver the results together with our assessments. No installation or maintenance is necessary. Please contact us to see if you qualify for a free pre-analysis.

4. What do we need to install Reputation Manager software?

   No installation is required thanks to our web-based System: accessible through a browser, no configuration is required by our customers.

5. Is this service for Companies only?

   Our service is addressed to all those who might take advantage from monitoring therir on-line image.

6. Is this service for Companies only?

   Our service offers qualitative and quantifiable benefits for all organisations, brands (commercial and non-commercial) and individuals who are concerned about their Web-related image.

7. Why an automated software tool?

   An automatic tool monitors the entire Web including pages, blogs, forums, and social networks. It will also be able to monitor any new forms of publicly available Web-related content. It is impossible for any organisation to monitor these comments cost effectively without a sophisticated software service.

   Our tool allows you to monitor and capture data from millions of web sources and our software has the ability to transfer this raw data in to structured information. This allows us to present you with qualitative and quantitative analysis.

REPUTATION MANAGER