Social Media Monitoring
Social Media Monitoring

Social Media Monitoring

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+39 02 928501

 Analysis and monitoring of on line reputation based on  a integrated process called: The Reputation Cycle

  • Analysis
  • Strategy
  • Action

What we do

  • Focus on specific areas and aspects of the brand that the customer needs to inquire.
  • Creation of the CONCEPTUAL MODEL on which our web monitor engine will be based in order to analyze the web contents
  • Identification of conversations based on defined categories of interest
  • Identication of  the most discussed topics on the Web, based on POSITIVE, NEGATIVE AND NEUTRAL EVALUATION.
  • Domain identification and analysis: Mediamapping graph

How we do

  • HSS - Human Search Simulation:  Reputation Manager has developed an engineered proprietary technology able to simulate human behavior while surfing the net.
  • A multi-language ONLINE platform. It is possible to monitor and understand web contents in different languages (Italian, English, German, Chinese etc.), covering multiple markets in real time.
  • A real time updated Dashboard  displays reports and graphs. 
  • CERR® True Reputational Risk Coefficient measures the true Reputation Risks including parameters for content visibility and spreading
  • The monitoring frequency is determined according to the needs: it can be daily, weekly, monthly, quarterly, etc..

What we provide:

  • Competitors’ analysis: our system can make a comparative analysis of competitors
  • Target analysis: analysis can be directed to specific domains in order to identify critical Aspects. It can be repeated on regular basis.
  • Our system is “web based” and no installation is needed;
  • Report system: we offer advanced reports and  real time updated graphs
  • Alerts: to keep control on specific topic
  • Time reporting strategy:
    • Basic: daily monitoring and periodic report
    • Advanced: daily monitoring and split based reports
    • Pro: alerts and daily web review

Integrated services:

  • Social Network Module: for twitter and facebook platform
  • Video Sharing Module: detections, analysis and monitoring of online videos watching
  • File Sharing Module: analysis on file-sharing platforms


Reputation Manager S.r.l. single-member company
Cod.Fisc./P.IVA 0756941 096 7 Registro Imprese di Milano - R.E.A. MI-1967717 - Capitale Sociale € 71.450,00.= i.v.
All rights reserved.
Authorize the use of my personal data. Art. 13 of law 675/96

ISO9001 In 2014 Reputation Manager was certified UNI EN ISO 9001:2008 with no irregularities.

Reputation Manager S.r.l. has been founded by a group of IT professionals specialized in consulting and solutions, working since 2004 on Online Reputation and Web Intelligence projects.
Our goal is promote growth and development of business throught processes, management and technological innovations. Highly specialized in online reputation and brand monitoring Reputation Manager is the result of top grade specialization in issue related to reputation and measurements of impacts related to brands, products and services. We use and enforce most innovative technologies and pattern to deserve excellence and usability solutions. Many of the innovations are novelties for the italian panorama.

360° Experience in web 2.0 Execution of projects in different areas of the web 2.0: Reputational Analysis, collecting opinions, web analytics, CRM integration, B2C&B2B portals, SEO, SEM, ASP services, usability, users profiling, VOIP solutions integration.

Research & Development Research & Development is a primary goal in our mission. 30% of our resources work on reserach and development projects.

Reputation Manager Headquarter Via Gabriele D'Annunzio, 27 - 20016 Pero (MI) Italy Tel: +39 02 928501 Fax: +39 02 92850190 E-mail: